Privacy Policy for AllCityRoofing

At AllCityRoofing, we value your privacy and are committed to protecting your personal information throughout your experience on our website. This Privacy Policy explains how we collect, use, store, and safeguard your data when you browse our site, interact with our content, create an account, or place an order.

We understand that privacy, transparency, and website security are important when shopping online. Whether you are exploring our products, submitting a message, or completing a purchase, we aim to handle your information responsibly and securely.

1. Who We Are

Our website address is: https://allcityroofing.ie

AllCityRoofing is an online store offering wellness-related products, including health supplements, beauty support products, and lifestyle essentials. In order to operate our website effectively and provide a smooth customer experience, we may collect and process certain information needed for order fulfillment, account management, communication, and website functionality.

2. Information We Collect

We may collect both personal and technical information depending on how you use our website.

This may include:

  • your name

  • email address

  • billing and shipping details

  • account information

  • messages or contact form submissions

  • comments posted on the website

  • IP address

  • browser and device information

  • usage data related to website performance and security

We only collect information that is reasonably necessary to operate our website, process transactions, provide support, and maintain a safe online environment.

3. Comments

When visitors leave comments on our website, we may collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string. This helps us detect spam, improve moderation, and protect the site from misuse.

An anonymized string created from your email address may be sent to the Gravatar service to check whether you are using it. Once your comment is approved, your profile image may be publicly visible next to your comment.

If commenting is enabled, please remember that information you share in public comments may be visible to other users.

4. Media Uploads

If users are able to upload images to our website, we recommend removing embedded location data such as EXIF GPS details before uploading. Files containing location metadata may allow others to extract that information from the uploaded image.

To help protect your privacy, please avoid uploading files that contain unnecessary personal or location-based data.

5. Cookies

AllCityRoofing uses cookies to improve website performance, support certain features, and provide a more convenient browsing experience.

Comment Cookies

If you leave a comment, you may choose to save your name, email address, and website in cookies for future convenience. These cookies may remain active for up to one year.

Temporary Login Cookies

If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie does not contain personal data and is removed when you close your browser.

Account and Login Cookies

When you log in, cookies may be used to save your login details and display preferences. Login cookies may remain active for two days, while screen option cookies may remain for up to one year. If you choose “Remember Me,” your login may stay active for up to two weeks.

Editing Cookies

If you edit or publish content on the website, an additional cookie may be stored in your browser. This cookie does not contain personal data and generally expires after one day.

You can control or disable cookies through your browser settings, although some website features may not function properly if cookies are turned off.

6. Embedded Content from Other Websites

Some pages or articles on our website may include embedded content such as videos, images, or articles from third-party websites. Embedded content behaves in the same way as if you had visited the third-party website directly.

These websites may collect data about you, use cookies, and monitor your interaction with their content, especially if you are logged into their services. We recommend reviewing the privacy policies of any third-party sites you interact with.

7. How We Use Your Information

We may use your information for purposes such as:

  • processing and managing orders

  • responding to inquiries or support requests

  • improving website performance and usability

  • maintaining account functionality

  • preventing spam, fraud, or misuse

  • complying with legal, administrative, or security obligations

We use data only where necessary to operate our website effectively, support our customers, and maintain appropriate privacy and security standards.

8. Who We Share Your Data With

AllCityRoofing does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share limited information when necessary to support legitimate business operations, such as:

  • payment processing

  • order fulfillment and delivery

  • website hosting and technical support

  • fraud prevention and security monitoring

  • legal or regulatory compliance

For example, if you request a password reset, your IP address may be included in the reset email for security reasons.

Any sharing of data is limited to what is necessary to operate our website and protect our users and systems.

9. How Long We Retain Your Data

If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognize and approve future comments more efficiently.

If user registration is available on our site, we may also store the personal information provided in user profiles. Registered users can generally access, update, or delete their personal information, except where retention is required for account, legal, or security reasons.

We retain data only for as long as necessary to fulfill operational, legal, and security-related purposes.

10. Your Rights Over Your Data

If you have an account on our website or have left comments, you may request:

  • a copy of the personal data we hold about you

  • correction of inaccurate or incomplete information

  • deletion of your personal data, where applicable

Please note that certain information may need to be retained for legal, administrative, transactional, or security reasons.

If you would like to make a data-related request, please contact us using the details provided on our Contact page.

11. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services to help keep our website safe and secure.

In some cases, data may also be processed by secure service providers or technical partners that help us operate the website, manage orders, or maintain system protection. Where this happens, we aim to ensure that appropriate safeguards are in place.

12. Data Security

At AllCityRoofing, we take reasonable measures to protect your information from unauthorized access, disclosure, misuse, or loss. We use security-focused tools, technical safeguards, and internal practices designed to support the protection of customer data.

However, no website or method of online transmission can be guaranteed to be completely secure. While we work to maintain strong security standards, users should also take care when sharing personal information online.

13. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any updates will be published on this page, and the revised version will become effective once posted.

We encourage users to review this page periodically to stay informed about how AllCityRoofing handles and protects personal information.

14. Contact Us About Privacy

If you have any questions about this Privacy Policy, your personal data, or how information is handled on our website, please contact us through the details listed on our Contact page.

We are committed to protecting customer privacy and helping users understand how their information is used while browsing or shopping on AllCityRoofing.